Crystal IT Solutions delivers reliable cost effective computer services, expert networks, systems support & maintenance without breaking your bank.
Network setup wired as well as wireless, Server maintenance & repair, computer repair, hard disk data recovery, preventive maintenance, virus and spyware removal, Network optimization.
We offer services in:
- Design, implementation of Small to big office networks
- Network structured cabling installations
- Support and troubleshooting for all windows operating systems
- Servers, workstations, PC Systems
- Networking, LAN/WAN, switches, routers
- Planning and coordination of IT Infrastructure relocation.
- Software/system upgrades, installations, configuration, support, rollouts
- Server & hardware installation, configuration, desktop and laptop repair, upgrades
- Administration of Microsoft networks
- Internet Access (broadband: T1, DSL, cable modem, ISDN, etc.)
- Email Solutions (Microsoft exchange, Gmail Suite, Microsoft Office 365)
- VOIP services for your business
- Preventive maintenance for IT networks & systems
- Remote access support, remote assistance and presentations
- Automated System backups on daily & Weekly basis / disaster recovery of data
- Emergency 24x7 repair services
Annual Maintenance Contracts:
Most companies recognize that a maintenance contract for PC hardware makes sense, but the market has reached a level of saturation comparable with that of the double glazing industry, aggressive telesales, amazing offers and third rate service are also common. It's hard to know where to turn.
Our long established and highly regarded hardware maintenance service delivers the guaranteed fix times that your users demand, minimizing downtime and protecting your investment in hardware.
We cover PCs, servers, printers, CCTV and all major peripherals in IT, with guaranteed fix times ranging from 2 to 16 working hours. Don't be put off if you're not a multinational! A large proportion of our maintenance business is with small or medium sized companies, some of which have been with us for over number of years. Everybody can expect the same high standard of service.
Our Annual Hardware Maintenance Contract includes:
- Priority prompt response to all your complaints.
- Maximum uptime of your computers and printers, which we believe is crucial to your day-to-day activities.
- The maintenance activity shall cover repair/support services (labour only) for your computers and printers installed in your office.
- Whenever our IT expert visit your office he will ensure to care of all the updating your antivirus software, servers, network and for checking your server backups
- Our engineers are committed to provide you latest technologies and thus helping to increase the productivity and efficiency of your firm.
- Four systems annual cleaning and inspection
- We will make any number of service calls in a month with response time within 8 hours during business hours, if the call is placed before 11.00am else by next working day
- Unlimited free telephone & remote support related to IT problems.